Cook Talk

Ceramic Stovetop
Debbie
11/19/08
I got a brand new Samsung stove with the ceramic cooktop. I have read back through the threads and see many about spills but only a few about scratches. Have only used a few times and have many smaller scratches and one large which was admittedly my fault. But with all the smaller ones I can't imagine what this is going to look like in a year? Is there anything that works for scratches? I also find this cooktop hard to clean as it has to be buffed every time. Some certainly must be better than others as my sister has had hers for four years with no scratches and just wipes it down with a damp cloth.
ellen
11/19/08
It sounds like you need to check your pot bottoms, you may need new pots for Christmas, and of course, not slide the pots on the burners, which is a hard habit to break. Does your sisiter have the same brand and model?
Penny
12/26/08
Is Paderno cookware OK to use on ceramic cooktops?
ellen
12/26/08
Not familiar with this brand. Maybe our readers can help.
Jennifer
01/02/09
I have a GE creamic stovetop and the largest burner now has cracks all through it. I do not have any othe the pots that you describe. All my pots are fairly new and sit flat on the burner.

Is there anything else that could cause the glass to crack? From what you have said in other threads, it appears to be cheaper to buy a new one than to get a new top.

ellen
01/02/09
You can replace the glass top only for 2-500 dollars, depending on the brand. If replacing, consider a closed burner NOT ceramic top...
Bob
01/02/09
I have a Jenn Air stove with ceramic cooking surfaces--drop-in units with two burners per side. I just bought a large stock pot and found that its diameter is too great to allow full surface contact as the pot rests on the lip surrounding the cooking surface. It seems like I'm out of luck and will be limited to pots with a small enough diameter to allow full contact. Any suggestions?

Thank you.

ellen
01/02/09
A hot plate for the stock pot.
Barb
02/02/09
My gosh, it is ridiculous how the pots have to exactly fit exactly. The companies that make the pots need to keep this in mind when they are designing these pans.
ellen
02/02/09
They suggest that the pan be within 1 inch of the diameter of the burner, which gives a little leeway.
Debra
04/06/09
This site has been soooo helpful for me with my new glass cooktop range. Can't find the answer to this question, though: What are the "rules" about setting hot pans from the oven on the cold glasstop? Thanks!
ellen
04/06/09
This can start a crack on the top! As can setting it on a damp dishtowel on the top. That is one of the inconveniences- we are so used to pulling pans out of the oven and resting them on the stove top.

Get a pad and put it on the counter next to the top, to save your top.

Debra
04/11/09
Thanks so much! That'll definitely take some getting used to. I'm adjusting to this stove -- and it DOES take some getting used to. I've never been so obsessive about cleaning something in my life! I am terrified I'll get a permanent spot and someone will have to talk me down from a high ledge. This is sooo not me, all this obsession about cleaning. I'll lighten up, eventually, right? It does, however, cook food amazingly evenly. So far, nothing sticks to the bottom of the pots because there are no "hot spots." I like it, but it sure takes some getting used to.
barb
04/20/09
I am starting to relax a bit with my new ( Dec.) stove. I was also obsessing and cleaning it like crazy. Once I got the pan size thing figured out, I'm pretty happy with it.
Michael
04/21/09
My wife and I have a "new" glass stove top (bisk) and would like to know if there is any way to change the color to black? The bisk color is hard to keep clean.. Thanks
ellen
04/22/09
You can replace the glass top (cost 2-500) but they are ALL hard to keep clean.
carol
04/29/09
I have a new black glass stove top by Jenn-air, that has only been in use for less than a week. Already I can see a cloudy spot on one of the burners. I don't have copper or aluminum pans so does anyone know what caused this?
ellen
04/30/09
Maybe nobody told you that the OUTSIDE of the pots needs to be scoured absolutely clean to help prevent this? There are cleaning tips on several of the ceramic cook top threads. It is a very common result.
carol
04/30/09
Thank you ellen, no I didn't know that one, but I looked at the pot and it doesn't look dirty at all. I don't suppose it will come off either? Am seriously thinking of taking it back and ordering a coil. Unfortunately we don't have gas here and we are not hooked up to propane. I thought I was taking such good care of it too, cleaning it thoroughly after each use!!!
ellen
05/01/09
You might try the regular Mr. Clean Magic eraser before you give up, just be sure to rinse and dry after.
carol
05/15/09
I goofed and let my teakettle burn dry on my new black ceramic stove top. It even melted a little. I have cleaned it up and used both the cream cleaner and the razor blade scrapper and have now a fairly smooth surface but all around the ring is white, some areas larger than others. Is it safe to use even tho it doesn't look nice?
ellen
05/15/09
Yes, but I would turn it to the lowest possible heat and scrape some more before using. And keep at medium high or lower.
claudette
10/08/09
I too have a whitish ring in one of my burners. Just bought the stove 2 months ago and have used it very genltly. I used all the recommended cleaning supplies on it. Not sure is the ring is permanent. I would never buy this type of stove again. Too hard on the nerves. I am afraid all the burner will look like this. what do I do
ellen
10/08/09
Have you thoroughly cleaned the bottom of your pots? Besides that, check out the buffing and cleaning recommendations on the several ceramic threads.
Roxanna
10/08/09
Just bought a "Kenmore Elite" ceramic cooktop and am really nervous. Wish we could have purchased gas but we are on propane.All my pans are Revere Ware with copper bottoms. Can I use them? If not what do you recommend I buy? I also have a brand new set of aluminum pans someone gave me. Help!!!!! thank you
ellen
10/08/09
You can use them. Before the first time, scrub the bottoms really thoroughly and rinse the bottoms really thoroughly. Never put them on the burner empty, even "for just a minute" and don't let them cook dry. Keep the burners at medium high or lower. Use pans that fit the burenr- 1 inch or less difference between the burner and the diameter of the pan. Good luck.
roxanna
10/08/09
thanks Ellen. Does this include aluminum farberware? How abour Circulon? Appreciate your help.
roxanna
10/08/09
Ellen what does it mean "a bridge " in order to use a griddle on a ceramic cooktop? Thanks so much again
ellen
10/08/09
Bottoms must be perfectly flat, most circulon has ridges, just look and check. A bridge element is built in at the factory under the glass to allow you to use 2 burners under one pan or large griddle. If you don't have it, you can crack the top trying to use the two burners under one pan or griddle.
Laura
10/18/09
help!!! I am staying at my friends appartment for a month and my boyfriend cooked me a stir fry dinner on her ceramic black miele stove. Once he had finished we notice surface scratches all over the hob!!!! will Maas work on this do you think? The scratches don't feel deep although there looks like a lot...please help!!!
ellen
10/18/09
Start now with the MAAS. He probably shook the wok back and forth, standard with stirfry and absolutely deadly on these tops. You may not be able to get all the scratches out, if you can feel them at all they are very hard to remove.
laura
10/18/09
I can't really feel anything... so I am hoping MAAs will help. Tried to find some today in Home depot but may just order on line as they didn't have it. Fingers crossed!! Is there a special colour polish to get at all? Thanks
ellen
10/18/09
Not that I know of.
Laura
10/18/09
I have just ordered the concerntrated MAAS polish on line. We were thinking tho...the scratches seem to be quite wide and a grey/silver colour. Almost as if the pan he used has scratched the hob...taking off the first layer..is that possible? if so, will the MAAs still work do you think? Thank you Ellen for your advice.
ellen
10/18/09
That is just what it probably did do and why the manuals for these tops stress that you not slide spin or shake the pans on the surface. But it may be color from the bottom of the pot, so that would come off.
Laura
10/18/09
How can we know the difference? We have tried to use SOS on it lightly but It didn't seem to make any difference. So I am assuming it is scratched.
ellen
10/19/09
No, NO SOS. It is glass!!! If the MAAS takes it off, it is discoloration; if it doesn't it is scratches. You are making it worse with your efforts, not better.
laura
10/20/09
oh dear...feel like crying! well we will wait for the maas to arrive and hope for the best. Thank you
soren
10/29/09
If a lid has popped of a saucepan and chiped the edge of a ceramic cooktop. The damage is only cosmetic, i.e. not cracked through ... what do you recommend?
ellen
10/29/09
Ignore it. If it is rough and might cut someone you can smooth it down with emery paper.
Gail
10/30/09
I have a new Maytag ceramic glass stove and there is a black ring forming on one of the
burners. It is not food. How do I get it off. I tried the ceramic cleaner they give you at purchase but it isn't working.
Wendy
11/02/09
I have a 20+ year old Frigidaire Elite Black ceramic stovetop. I have lost my manual to do the self clean. Can anyone help.
ellen
11/02/09
877-808-4195 is the number for the Frigidaire parts department. They may be able to replace your manual. Also, they made a Kenmore same design, so maybe Sears parts can help.
Willow
11/25/09
Hi. I have a Maytag MER57300AAA with one of the burners not heating and the other one not being able to adjust the heat.

First, to fix the non working burner do I need to replace the whole burner element or just the limiter? The cost is more for the new burner element.

Second, how do I fix the other burner to be able to adjust the hotness of the burner.

Thanks

ellen
11/25/09
Suggest you try fixya.com, I am not the right person to answer this question...
tanya
02/08/10
One of my burners is not working. Wondering why this is and what I have to do to fix it.
ellen
02/08/10
Usually, the thermostatic control goes out To fix, you take the top off, replace the burner, and replace the top.
Denice
02/10/10
I have had my LG glass top stove for almost 2 years and have had to have repairs twice. The first time the whole top unit had to be replaced, the second time one of the burners stopped working. While the repairman was here he said I could use a flat razor to get burnt stuff off of the glass top. He said that if you don't get it off it may crack the top.
ellen
02/10/10
It can indeed start a crack. Cleaner and a razor are recommended. You have to keep these tops and the pan bottoms absolutely clean, and it is crucial not to cook on a dirty burner.
Linda Malcolm
02/13/10
Hi, I have a ceramic stove top, and just recieved a new set of Paula Deen Porcelain Enamel Cookware. The instructions suggest not using on glass or ceramic stovetops. What would the harm be? Also, most brands have the one qt. saucepan in with the set, which is sooo much smaller than the burner. Can this be used, or is it a waste?
ellen
02/13/10
The porcelain can melt and fuse permanently to glass top. If you do use them on this top, NEVER put the heat above medium high.
With these burners, the burner needs to be 1 inch within the size of the pot, or the thermostatic control won't work as well.
april
03/02/10
i've recently noticed the corner of my gas range ceramic top has 2 chipped pieces. can i use crazy glut to mend it. the cracks are not near the burners at all.
ellen
03/02/10
I have never used or recommended crazy glue on these because of the heat. It does work with glass, so you might try it if it is chips. If it is cracks, no, and start saving for the replacement top...
APRIL
03/03/10
thank you ellen, it worked at least for now. i basically glued it not to lose the small chipped pieces, although they were still connected to the underglue base, i wanted to reinforce them. thankfully its the far edge of the glasstop and not near the burner. i can only guess it chipped and cracked with a large heavy pot being slid off instead of lifted. lesson learned!
Laura
03/14/10
Ceramic - Glass Stovetop
what is the difference between glass and ceramic stovetop. If I didn't purchase it and don't have the paperwork, How do I know which is what I have? All it has on it is Frigidaire Gallery Series. I need to figure out what to use to clean it, what type of cookware I can use, etc.
Elsa
03/15/10
Hey there,

This site is wonderful! I have been giong crazy out of my mind keeping my stupid stovetop clean. Now I am getting little dips in the cooktop, not chips but indents.. they are all over one of the burners.. what is happening. This stove isnt even 8 months old yet. Its a whirlpool and I spent a good $800 bucks on it. Its crazy that there are indents in the top already.. any help :(

ellen
03/15/10
Laura, these are usually used as interchangeable terms, glass top and ceramic top have the same bad habits.

Elsa, at 8 months it should still be under warranty and pitting like that is NOT normal. Get the service rep out to look at it before the warranty runs out.

Peggy
03/20/10
Are the burners supposed to stay red whil on, or do they light up and turn off throught being used?
ellen
03/21/10
Peggy, don't know your brand or model of stove. The best first inquiry would be to the customer service department at the manufacturer.
Jan
04/06/10
What is the best brand of cookware to purchase for my new LG glass-topped stove? I am
VERY afraid of scratches!!!
ellen
04/08/10
Jan, youWILL get scratches. Someone will slide a pan around, or cook in one with something on the bottom; it is the nature of these tops to get scratched.

That said, don't use regular cast iron if you are dead set on trying to avoid them. Other than that, most readers have good luck with multi-ply (aluminum core, stainless outside) flat pans.

Zoe
08/06/10
help! renting a home and I have left an empty pan on the ceramic burner for 1 minute, now there is a silver ring!!! is there anything that will take it off? tried the scraper it got a little off, but alot of it wont budge- help please!
ellen
08/06/10
Zoe, these are quite difficult to clean. Read the tips on this and the other threads for ceramic tops- there are several- and good luck.
MAE
09/23/10
Details to the following are below:
GLASS CERAMIC COOKTOP; COLOR;CLEANING SOLUTION; PANS
I desired the sleek look of a glass ceramic cooktop, so I purchased a stainless steel GE trivection oven with a black ceramic glass top (a friend had the hard to clean white top).
Black is a problem to clean as well.
Regret that I purchased: A. glass ceramic top cooktop B. stainless steel finish C. GE product due to poor design of sides and leveling legs.

HOW TO CLEAN: Best solution I have found was the Scotch Brite Cook Top Cleaner and Handle I got at Home Depot. It was significantly easier and better than the yellow pad and the liquid cleaner. Little pricey but worth it.

Don't use iron pans, their exterior surface scratches the top.
Don't use pans that have ancient cooked on fat or stains on the exterior. You can't clean it off the pan, but it still creates havoc with the ceramic glass cook top.
Don't let ANYTHING accidentally boil over, the minerals/protein will deposit.
Don't put the pan on the cooktop if it is wet on the exterior, dry it well first. You will get stains if you don't and popping sounds.
I am purchasing new pans with a pristine exterior to reduce my headache of cleaning.
I hope this info is helpful. Mae

ellen
09/23/10
Good luck, Mae.
Diana
10/22/10
I don't understand the problems or worries that everyone is having. I have had my black top Whirlpool for probably 15 years and I haven't had any problems. I clean it with the cream stove top cleaner and the razor blade scraper. I love my stove.
Darlene
11/14/10
When I get the black burned on ring on my glass cooktop, I pour Amonia on a paper towel and lay it on the black ring. I put a large pot lid over the amonia towel to contain the fumes. After about 15 to 30 minutes comes off easily with a scotchbrite pad.
ellen
11/15/10
Just be SURE it is a stainless steel pot, not aluminum, which interacts with ammonia.
Bonnie
11/19/10
I just got my black ceramic stove top last night. I have old pots and pans that have the ridges and rings on them for even heat. Can I use them. I really liked the look of this stove but now I am worried I made a mistake.
ellen
11/19/10
The ridges and rings destroy the capacity of ceramic stove sensors to heat properly. Besides which, the inevitable crud in the rings will mark and scar the new top. You need new pots and pans. Christmas is coming...
Bonnie
11/19/10
Any suggestions on name brands or type?
ellen
11/19/10
If you read through the various cooktop threads, you will see comments from many readers. Try to but pans that are within 1 inch of the diameter of the burners- too large or too small don't work well with these stoves.
Jerry
12/01/10
Our friend bought KitchenAid range Model YKER807SP02. It was delivered on November 25 and the cooktop cracked, while she was cooking, on November 30. The crack runs from the middle of the cooktop diagonally across the front right burner she was using. Has anybody seen anything like this?
ellen
12/01/10
Yes. Send it back immediately.
Sheila
12/21/10
I pitted my ceramic stove top today when fudge boiled over. I didn't get the sugar off in time and it cooked onto the stove top. Are the other burners on my stove safe to use? Is it possible to replace just my stove top (range type) or should I get a new unit?

Thanks.

ellen
12/22/10
Yes, sugar is a killer on these tops! The other burners are safe to use, so is that one, once cleaned. It is just more likely to crcak- don't go above medium high heat.

Most recent models, you can replace just the glass top. Of course this is a good time to get out of the smooth top business if you wish to... Good luck.

Paula
12/29/10
Hi, I just purchased my JennAir gas on glass cooktop. It states in the manual "NEVER use Ammonia" on your glass cooktop. Can you tell me what Ammonia does to the surface?
ellen
12/29/10
The best answer I have been able to get is, it affects the surface finish, making it easier to stain and harder to clean next time.
Kaija
01/01/11
We got some aluminum foil stuck on the ceramic burner. Any ideas on how to get it off?
ellen
01/01/11
Set the burner to the lowest possible hest to soften the bond, use a razor to scrape, be careful- you can cut or burn yourself. It may take several rounds.
Lesley
01/05/11
Looking for a way to coverup scratch on whirlpool black cooktop- the scratch is on the black coloring and can't feel it with your eyes closed- have looked on maas, ceramabrite, and blue magic product websites- Maas seems most recommended most and is a darker product- any more detail of using Maas for scatches on black cooktop??/
ellen
01/06/11
No, this is a hard one.
Ollie
01/08/11
Just purchased a Kenmore Black ceramic top range and wondered if I can use Revere Ware copperclad saucepan made under patentprocess no.2363973 without causing problems? Thank you
pearl
02/26/11
Have had my glass stovetop fopr three weeks and accidently dropped a salt shaker on it. It has a huge crack. Is this normal?
ellen
02/26/11
Yes, and may be denied under warranty, but do try.
Linda
02/27/11
I need to buy a new electric range and am terrified and confused. Are there ANY ceramic top ranges that clean well. I think I'm stuck with black since the speckled top GE and others put on white ranges looks blue and will be horrible in my kitchen. I thought I'd found a winner with a Frigidaire, but so many complained about the top. Is there a real difference between tops made by Schott and those by EuroKera? What about the ribbed tops on Maytag ranges?
ellen
02/27/11
Nope, none clean well, but the solid blacks are by far the worst.

Look for grey speckled also.

Yes, there is a quality difference with various tops. Ribbed top? Haven't seen it.

Jeanne
03/16/11
Great discussions! On ceramic cook top, how are you to preheat a pan for searing meat, etc... if you cannot put an empty pan on the heating element?
ellen
03/16/11
Yes, it is a puzzle, isn't it?
May
03/31/11
Can the red porcelain enamel pots and pans from the Paula Deen collection be used on glass top stoves?
ellen
03/31/11
Most tops do not recommend any enamel pans. If you keep at medium high or lower and NEVER cook dry, most are safe on these tops, as long as the bottoms are flat and clean.
Libby
04/28/11
I have a brand new GE black glass cooktop.I've followed the cleaning directions, but cannot get rid of what seems like an oily film.Any ideas?Also, can one use a clean regular dishcloth on the glass top for applying or wiping off the Cerama-Brite?Many thx for all the entries above.They have helped tremendously.
ellen
04/28/11
It is safest to use an all-cotton cloth, as the new microfibers can melt on if the burner is not completely cool.
Not sure what the film is. Is it sticky or wet?
libby
04/29/11
Thx! Film = barely palpable.Faintly oily.Is like the residue you'd find on a plate with a bit of olive oil on it, if you rinsed it vigorously + dried it, but didn't use detergent on it.(Can one use dish deterg. on a glasstop?)The film appeared befor I'd done any cooking that involved oil and may have been there prior to any cooking; I'm not sure how carefully I examined it after a 1st cleaning done prior to using it.
SiouxMac
04/29/11
Ceramic Stovetop - stop the spinning!
I have ceramic/glass stove top and I'm really struggling with it. I really miss my gas stove, but such is life, I'm trying to make it work. I have good pans -- All-clad -- but I'm finding that they spin when they're sitting on the burner. Even the slightest nudge will move them. And if I'm trying to pour and stir at the same time? Forget it! I need a third hand to hold the pan still. Is there anything anyone could recommend to stop this? I bought a couple of heat diffusers, but I don't know if that will work.

I appreciate any help! Thanks.

Libby
04/29/11
Ellen, in a note dated 1/2/09, you referred to a "sealed burner" stove top. Is that something different from a glasstop?
ellen
05/01/11
Yes, there are closed burners that are not ceramic tops.
Libby
05/01/11
Thx for that info. Fyi, I solved the "film" problem: Windex took care of it fine.
eileen
07/18/11
i recently bought a new home and it has 2 large "eyes" and 2 small. can you replace the cooktop with different size eyes?
ellen
07/18/11
Nope, unless you replace the whole thing. Consider a good hotplate as an add-on, if you have room.
Amy
07/20/11
I need to buy a new range, & unfortunately it has to be electric. You all have me freaked out by the glasstop! I'm trying to find a unit with the sealed burner top that you referred to. The only thing I've been able to find is the "GE JB400SPSS 30" Freestanding Electric Range with 4 Sealed Burners." But in the specs it says "Radiant, Smoothtop, One-Piece Upswept, Patterned Graphite on Black Glass Ceramic". How is this different than the other smoothtop ranges?
ellen
07/21/11
NOT different. Consider an induction top. Different from ceramic, cooks better, too.
Cindy
08/15/11
After doing some canning on my Jenn-Aire black cooktop there is a cloudy ring where the element is. I have tried cleaning & polishing. Is there something else for me to try?
ellen
08/15/11
Many of the tops say not to use thenm for canning. Often the pot is quite a bit bigger than the burner, instead of 1 inch or less bigger, and the discoloration is under the top around the actual element, not on the top. No advice on this...
cc
01/07/12
My glass top stove looks like its burnt under the glass is there anything I can do about that?
ellen
01/07/12
No, sorry, you have to lift the top to clean the underside.
Lori
02/11/12
broken Ceramic Stovetop
can we replace a broken ceramic top with this "induction top" and if so where would I get one to replace an LG electric?
Thanks so much
ellen
02/12/12
Don't know; you need to consult a local appliance store.
jane
02/13/12
something fell on the ceramic stovetop and it broke can it be change? and how much you think it would cost?
ellen
02/14/12
Yes the glass top can be replaced, it usually costs between $300 and $600.
fran
02/26/12
Pots spinniing also, any help or just chuck them. They are great pots!
ellen
02/26/12
Give these nice pots to someone, they don't do well on ceramic tops.
Randi
02/27/12
I accidently dropped a microfiber dishtowel on my black ceramic top stove and it melted (slightly) on it. I scrubbed with the yellow pad and cleaner and barely got any of it off, can it be cleaned off? Ive only had my stove a week! HELP!!
ellen
02/28/12
turn it on the very lowest heat just long enough to warm the microfiber, then scrape with a single edge razor blade while warm- CAREFULLY! If it cools, warm again. If hesitant about turning on the burner, use a hairdryer on high. You have to warm the fiber.
Then get yourself some cotton dishtowels...
fabi
04/29/12
Ceramic Stovetop - need a skillet!
Hello and thanks for all the interesting tid bits on ceramic stove tops! I have Pampered Chef cookware & everything (stainless steel) works fine with the exception of the 8" skillet. Not sure if it's the diameter or if it's the skillet itself but I need a skillet for my omelettes. Please advise.
Pat
06/02/12
I have only had this GE Profile black stovetop for about 6 months. The other day something from the pan most have gotten on the largest burner;I thought it was food. After the burner cooled, I used the Cerabryte sponge and cleaner and rubbed vigorously to get it off. Now I have a foggy spot ...I have not used the stovetop in almost a week. I can still see the small dents where the food particles OR whatever was. Each day I have used the Cerabryte to try to get rid of the "fogginess." Will this go away or am I doomed?
ellen
06/03/12
Probably doomed. Sugar pits the top.
Lee
07/19/12
Same problem as above..(Pat) Fogginess after cleaning the burner with ceramic cleaner, and special pad. Only had glass/ ceramic range for 3 weeks. Fogginess on the one burner we used the most. Been diligent about cleaner with proper cleaner and buffing with soft cotton cloth. Was doing well until the last usage. Small pan to ccok eggs... Some food gook from "clean" pan must have got cooked on after usage and cooling. As aforementioned , I cleaned soon after
properly. Now, cloudiness, and not black and shiny like the other burners. How do we make the cloudiness go away???
ellen
07/20/12
Same question, 2 people, 2 threads, same day. Same sad answer, nobody has licked this problem yet.
Wendy
09/13/12
When I am finished making something in a pot on the stove, can I move this pot to another burner that isn't on? Or should I instead take it right off the stove to a cutting board?
ellen
09/13/12
This is definitely NOT recommended- even an oven casserole is not to be put on the stove top, and it is cooler than a burner pot.
Teresa
10/04/12
Hi I have a maytag stove with a ceramic cooktop. I turned on a wrong burner and there was a piece of foil sitting on top,it melted the foil. I've tried getting it off. It won't come up. In the spots that I did manage to clean up, it is pretty pitted. Is it safe to use the other burners until I can afford to replace the top or stove?
ellen
10/04/12
perfectly safe to use the other burners.
Clara
10/08/12
I have a Samsung glass top range, is it normal for the burner to take a long time to go from high heat to low heat? It seems my med to low heat cooking very fast.
Shana
10/27/12
What pans do you recommend for a glass top stovetop?
ellen
10/27/12
Clara, Yes, they are slow to cool.

Shana, I don't recommend. The dealers want a flat bottom, prefer not aluminum.

Emmy
10/28/12
We were steaming artichokes in a big metal pot on my GE Profile glass cooktop and took the metal lid off the pot and set it on another burner (not a hot burner). It sealed itself to the burner and we couldn't get it off. We thought we could just let it cool...but a few minutes later I went to try to wiggle it to see if it would come off and the glass under it broke...shattered. Is it still safe to use the other burners until we can get it replaced?
ellen
10/28/12
Yes, but do not delay.
Marina
11/07/12
Just bought a new GE Profile slide-in,glass top electric range. After the first couple of uses there were tiny, white specks all over the top (except on the actual burner areas). What could have caused this? I've tried cleaning with soap and water and the white polish cleaner that came with the stove. Nothing is taking the spots away!! Any thoughts?
ellen
11/09/12
You hae spattered the top. Were you frying? See the many discussions on the ceramic top threads for alternate cleaning options.
Melissa
12/10/12
Any ideas as to how to get the cloudy ring look gone? It is smooth on the top, but looks like there is a cloudy ring when light shines on it from where the pan was sitting when it boiled over. It looks like it is underneath the glass, but you can't lift it up. Any ideas how to get rid of this? We have used the glass/ceramic cleaner and baking soda, and magic erasers.
ellen
12/10/12
No, it is under the glass, and you have to lift the top to get to it, a pretty technical job.
doreen campbell
12/17/12
glass Stovetop
Why do I have a metallic ring on cook stovetop It's black glass and it feel..s real smooth after I'll try to clean it but it won't come off
Doreen
12/17/12
Will it ever come off. Can you tell me how to get it up
ellen
12/17/12
Most often caused by heating empty pans, but no known way to remove... Aluminum pans are the worst for this.
rebecca
12/17/12
We let a porceline tea kettle run dry on the sanding ceramic stove top. It came off easily when cooled a little but left a jagged chip behind. I cleaned the top but this area remains. It is like I can see a brownish tiny bubble of glass looking stuff exposed. Does this mean it has burnt past the cook top? Is this burner toast? Will this require a new top? Thanks for your input
ellen
12/18/12
Don't use this burner anymore, and expect to replace the cooktop at some point. It will definitely get yo through Christmas, maybe much longer...
Bonnie
01/10/13
After my glass top range has cooled, I spray on WD-40, wipe it off...It cleans it perfectly and covers any scratches..
Anne
01/10/13
My GE Profile black glass top now has a very small chip in the center not on the edges of the ring. Can I still use this ring since the chip is so small or am I looking at replacing the top...
ellen
01/10/13
Yes you can use the rest of the top but using that burner can. Just be aware that using that burner can crack the top or allow liquid underneath, on the burner, is VERY undesirable.
Bobby
01/15/13
Put on copper bottomed pan with water and salt to clean it. The water boiled in and the salt some how burned a pattern through the bottom of the pot which in turn turned the black ceramic white. Our black ceramic top now has a white semi circle. Called Miele. They suggested the scrapper and applying Goo Gone. Done both and it makes no difference. HELP !!!
ellen
01/15/13
No fix. Heating empty pots is disastrous on these tops. Sorry.
Bobby
01/16/13
Thanks for your reply. Called Miele again this morning. They had no further suggestions. To get a new top installed it was around $1.600. Guess we will have to live with it. Hope that the ring works .
ellen
01/16/13
It is possible with some tops to replace just the glass- you might ask about this.
Bobby
01/16/13
I made a paste of Baking soda and left it on for a few hours. I used the scrapper that came with the stove top and gently scrapped and scrapped off the hardened paste.Wiped it a few times and did a bit more scrapping and low and behold the white mark was gone and the ring was black again. It was like a miracle. I am ecstatic !! Thanks
Joe
02/08/13
I read these messages about cooktops. It is unbelievable that so many people experience similar products. We bought a Jennair black ceramic cooktop and our life became a hell. It is hard to clean, it has scratches, it needed to be replaced due to discoloration, etc. We spent $2,300 in something that make us to go dinner in restaurant twice the number of times that we used to go. We are afraid of our cooktop, we are hostage of our cooktop. It is really unbelievable.
ellen
02/08/13
Life is too short, get a new stove.
Jen
02/18/13
Cooking on my Scott ceran ceramic top and the hob next to one cooking on cracked very loudly and is now totally broken. This is 4 months old have you heard of this before manufacturer say impact but I was cooking stir fry never left the stove and nothing hit it apart from slashing or spitting from hot pan next to it!
ellen
02/18/13
Yes, they do burst all by themselves. Keep after it- try the place you bought it first.
beth
02/25/13
My stovetop spontaneously cracked through two burners during regular use (sauteing vegetables on med-high heat). It's a long crack, but not shattered. Is it safe to use the other two burners now until we can replace or repair?
ellen
02/25/13
Yes, just be sure NO liquid goes near or down the crack.
beth
02/25/13
Thanks very much for replying! I'll be careful with it.
Carolyn Schweitzer
02/27/13
I have a 10 yr old ge profile electric range with ceramic top . There is a scratch about 6 inches long on front buner that part of it I can fill is a slight crack with my finger. Is it safe to use the other burners and can that burner be used?
ellen
02/27/13
OK to use the others. If a crack, not safe to use, if liquid drips through it can blow the whole stove...
Carolyn Schweitzer
03/01/13
I read someplace you can use epoxy glue or clear nail polish for a small crack. What are your thoughts?
ellen
03/01/13
No. Neither is heat p;roof. You can cause a fire.
Frustrated
03/08/13
Bought an expensive LG 2 months ago. Now have two front cloudy burners despite being hyper diligent and cleaning up and spills immediately and only following manufacturers instructions, now has spots and cloudiness that won't go away with any ceramic cooktop cleaner. Have only ever used stainless steel. This is so depressing, reading about others in the same boat with 0 solutions offered, at least this thread allowed me to find some solace with others. Why do these stoves exist if this the common result? I think we've all been had by big industry.
Mary
03/26/13
During power outage, I left a candle burning on the stovetop. The candle burned down to the holder which caught fire, causing damage to the stovetop. I now have a 'splotchy' spot @ 1" in diameter of no black, but silver (base?)on the middle of the stovetop- not on a burner unit. Will black appliance spray paint work to cover the blemish?
ellen
03/26/13
Mary, don't paint- heat is not friendly to these paints, and some are not food safe.

Frustrated, yes, it is frustrating. Do try the Mr. Clean super sponge.

Andre
04/07/13
Thanks Ellen for this forum, I'm glad to have found such a helpfull site. I've started my journey by purchasing a Kenmore glass cooktop stove model 970C68783 in November 2012, within the first use, water boiled over my revere ware copper bottom pot and left a white mark inside the glass. I've contacted Sears canada who sent a technican to my house and couldn't remove the marks. They offer to take back the stove and I've decided to go back to old coil cooktop stove model 970-59843. To my surprise, the coil cooktop was not was I was expecting, they now make it so cheap with a really shinny finish that you have to remove all burners and drip trays after each uses in order to polish and buff out all the fingers and washing marks. So I was back to square one, after reading carefully your forum, I remembered seen the K mark that was on the corner of my first glass cooktop, wich was poorly made by corning ware. I've decided to return my coil stove back in March 2013 and I got myself a LG stove with schott ceran cooktop model LRE6327ST, what a difference, so easy to keep clean and so far no problems. People who really want a glass cooktop, do your research and buy a Schott Ceran cooktop and nothing less. In Canada, only Whirlpool, LG and certain Kitchen Aid stove still uses Schott Ceran cooktop. I did got rid of my revere ware pots, my mother in-law was really happy to take it from me, and i got myself a nice set of Paderno Stainless steel heavy bottom, encasulated pots, as well as all-clad hard anodize with stainless steel bottom pans. Ps. I also find the Weiman cooktop cleaner to work the best, they have an awsome product line, from spray cleaner to quick wipes and the old fashion cream and scrubbing pad, try it out. I also want to thanks all of you, who participated in this forum for helping me makin the right choice! Andre :O)
help
04/10/13
are bubbles on a smooth top normal? like in the glass
ellen
04/10/13
No.
bob
04/14/13
stainless steel propane gas cooktop by miele
Hi Ellen.We own a stainless steel propane gas cooktop by miele # KM3475. there is discoloration on the stove top ( yellowish ).My lady has the cleaned the top right away cooking everytime. Spoke to the manager of the store where we bought the cooktop. He tells us stainless steel should not discolor & the steel is possibly defective. Spoke to cust. ser. & techs. at miele & and they say that it is normal that the steeltop discolors.We paid over $2500 & are not pleased with their quality. Should we make a complaint to the Consumer Protection dept.? as Miele do not want to take any responsibility re: this problem.Thank you for your attention.
Bob.
ellen
04/14/13
Stainless does discolor under excessive heat- often yellowish. Hand write the VP for customer service at Miele, tell them what you bought, what it cost, what happened and what you were told, and that you are very disappointed. And is there nothing they can do about it?

Very large pots on smaller burners on high heats are particularly likely to cause this on stainless tops.

Helen
05/08/13
Hi there, what are the rules for heating up food straight from the fridge? Logic tells me it's a no-no, but I'm hoping there's a trick!

Thank you

ellen
05/09/13
Put a little water in the bottom of the pot- NEVER heat the pot empty. Stick to medium high or lower.
Nancy
05/24/13
Copper-bottomed teapot containing water burned dry on high heat and has left residue on burner. Have scraped much of it off, but there is still some stubborn residue. Any ideas of how to get the last of it off?
ellen
05/24/13
Turn on the lowest possible heat until thoroughly warm, carefully use a razor- but don't burn yourself and don't expect perfection. If you put some solid glass marbles in your tea kettle, they will rattle when it gets low.
Jenny fernandez
07/27/13
Have a Maytag 3yr old counter top smooth stove. There seems to be black blotches underneath the front 2 burners which I use the most.From what I'm reading, it's probably the pots I've used to cook. Is there anything that will get these black blotches out?
ellen
07/27/13
These are too common and very frustrating, but no-one has a good solution. Sometimes they are underneath the glass on the burner side- you could change the glass top...
Jeanne fernandez
08/06/13
Would replacing the glass top be costly, and where would I buy one?
ellen
08/06/13
It costs from 2-6 hundred. Some can be do-it-yourself, some require a technician. Consult your local seller or appliance repair.
Julie
08/11/13
I have a huge problem. I am renting a house and last night I thought I put a soup I was making on low but I actually left it on high. The post was stuck to the glass top of the stove. Just the very middle of about a 1" circle. The metal came off the pan. I was able to scrape it off the glass but I see a micro-bubbled surface. I cannot tell if it is still some metal on there or if it actually the glass top. HELP!!! What can I do? It is a Samsung stove. Is there any way to repair this kind of damage?
ellen
08/12/13
Julie, you have to replace the glass top. This requires an appliance repair person and runs from 200-600 depending on the brand and region. Sorry to give the bad news, but there really is no other solution.
JOYCE TURNER
08/17/13
I have the glass top stove. I used Paula Deen's pans on it and the pans have a smokey look to them on the outside. is there some way to clean the pots. And if I continue to use them will it effect the stove top? The pans were a gift from my son.
joyce
08/17/13
Also I have a friend that her daughter spilled milk on her glass stove top. What is the best way to clean this?
ellen
08/17/13
Joyce, tell your friend to read through these threads on ceramic cook tops.

I can't help about the pans. If not washed before first use, they may have had some kind of coating that cooked on. The only other thing I have seen like that is a blueish discoloration form overheating stainless steel. Suggest you contact the manufacturer, as I am sure they have some kind of warranty. Here is the contact.

meyer.custhelp.com/app/answers/detail/a_id/278/~/paula-deen-lifetime-limited-warranty

Alan
08/31/13
My 90-year-old Mom has a black glass electric cooktop, about 10 years old, and the burners she uses most have turned very pale cloudy gray. After I pushed and pushed for information, the manufacturer (GE) admitted that her ALUMINUM cookware reacts chemically with the hot glass, and creates a gradual change in the black color. And it is permanent.
I think it would have been thoughtful and reasonable for the Users Manual to indicate the particular types of cookware that should not be used!
ellen
08/31/13
Yes, Alan, these tops are the most remarkable goof on customers in the appliance world.
laura
11/01/13
I have black spots underneath the burner on my ceramic top stove, what happened to cause this?
ellen
11/01/13
Usually, comes from overheating, or heating an empty pan. No fix is the tough news.
Florence Martin
11/16/13
Just purchased a new electric stove with white ceramic top. Always had black but the model I wanted only came with white top. Is this harder to clean than black. I managed well with the black and could always get it clean, but will the white one be a bigger problem. I am thinking maybe of cancelling the order and looking for a black top again, although the white is very good looking.
ellen
11/16/13
No particular complaints comparing one to the other.
Laura
12/02/13
Bought black ceramic cooktop and searching for new cookware. Most have ridges on bottom or flat bottom with desin in center. Cuisine rat has some approved for ceramic cooktop. Is anodized or stainless preferable
ellen
12/02/13
Design in middle, is OK.

Stainless is usually recommended above aluminum for these tops.

Ruby
01/18/14
What would you recommend as the best way to clean a black glass cooktop after each use. We have already sealed it with the cream cleaner it came with but, after looking through all of the posts here, I see several ways people are cleaning - everything from Windex to WD-40 to Scotch Brite Cooktop Cleaner w/Handle, and more. I would like your opinion as to what is best and easiest for everyday cleaning. Thank You!
Roots
02/06/14
I should have done my research before buying a black glass top by Samsung, but it looked so elegant and our 33 year old Montgomery Ward Menu Magic finally Blew up the day before...... after reading these posts I know that destiny is already in place.
I installed the Unit yesterday and it looks great... we cooked dinner tonight, After one use there is visible marking and some air bubbling ?? under the glass of one burner, spattering too, most of it came off, Its not going to last 33 years is it Ellen, I suppose after a week or two you just accept it and move on, but I was under the false assumption that with the proper care the glass top would be fine, seems like the proper care is to not use it at all, just hook up a good hot plate next to it.....You didn't respond to the WD40 suggestion , I like it... Do they they do a coil stove in Stainless, I didn't even look...
Tom
02/17/14
I have a new Samsung, 5 burner stove. The black surface, under the grates, just smears when wiped. I cannot clean this area off. There are no dried or cooked foods on it. It doesn't want to get cleaned only smeared. Could this possibly be cooking grease of some type? Is there a cleaner for this ceramic top?
ellen
02/18/14
Yes Roots, someone does do a coil stove in stainless-

Hey Tom, this doesn't sound like a glass top? Is it?

Mary
02/26/14
Hi Ellen,

We have lived in our home for 3 years and, other than some difficult cleaning, have never had any major issues with our Whirlpool range's glass cooktop. I just took a large black stock pot of soup of the refrigerator and put it directly on a high heat burner (mistake #1 I'm guessing). I walked away assuming it would take the soup a few minutes to even begin to heat up, and 5 minutes later my house was filled with smoke and the pot had actually stuck to the cooktop. In a panic to stop the smoke we tried our hardest to remove it, and there is now a ring about 1/3 of the way around the burner and a pea-sized chip in the glass. When we try to scrape the ring off it seems to chip the glass into tiny flecks even more. I'm sure we have done a multitude of things wrong here, but will we likely need to replace the top or the entire unit? I am still in shock that this happened, and stressed just from reading the start of this thread and realizing all of the things I should've been doing to care for this appliance all along!

ellen
02/26/14
Oh, yes, a bunch of oopses here.

You are definitely looking at the replacement of the whole top. In the meantime, you can use the other burners.

You can't put a cold pan on a hot ceramic burner, it sends the thermostat sky high, which is how you got the melted/fused pot.

Good luck...

Barbara clayton
04/06/14
My jenn air black ceramic top is so hard to keep clean. Enenthough the stove is all black would it beok to just change the black top to white? I have other white appliances in my kitchen and it would actually look better. Wish I had bought white instead obf black to start with. Is it possible to change the glass only?
ellen
04/06/14
Yes, you can change the glass only, but I don't know if it comes in white.
Dana
04/25/14
Hi Ellen, Have an LG LRE3025ST, glasstop convection stove. My stovetop is great, don't care for the oven. I have researched canning on my glasstop and the manual said it's fine so long as I use a flat bottom canner which I've found. Looking forward to trying. I am not too fearful of breaking the glasstop as I would love a new gas range so that would give me a reason to get one!! The LG is about 8 years old. This is my third (and last) glass top range I will buy. Of all three, I have never experienced cracking from taking hot dishes out of the oven and placing them on the glass top. I suppose this can all vary from brand to brand but I will start setting hot dishes on the granite instead.

After I wrap up my canning on my glasstop I will report back. Thank you for the helpful tips!!

ellen
04/25/14
Good luck, looking forward to your report.
Pat
10/07/14
What would turn the entire burner surface a pale gray cloudy color? The ceramic top is black and 2 of the burners have turned cloudy. The stove is a 14 year old Kenmore. The owner told me that the cloudiness is recent.
ellen
10/08/14
An n key is out. look for the dash.
This is usually caused by leaving an empty pot on the still on burner. I do not k-ow any solution.
Cathy
10/30/14
Hi I have a two year old Kenmore ceramic top cook stove. I boiled over on one of the burners. I cleaned if but it has left a cloudy look and the outline of the spill. It is smooth to touch and I have buffed it several times but can not get rid of cloud and outline. What can I do? Thank you
marilyn
11/19/14
Is there a way to tell if a scratch on a glass top stove is really a scratch or a defect. The "scratch is a square shape and nothing I have to cooks with looks like this "scratch"
It isn't pitted and no crams or poitons make a difference in it's appearance. This stove is 1 mo old
ellen
11/19/14
Cathy, sorry, no new advice.
Marilyn, was it there when you got the stove? Is it under warranty? Get a service person out to look at it. The tops can be replaced.
Mark
11/27/14
Bought a Kenmore stove last week and everything was peachy until my wife noticed a slight waviness between the burners. It's like it's inside the black surface when you look at it in a certain light and you can actually feel it. Does not affect performance of stove...so far. What should we do?
Mark
11/27/14
EDIT> You can't feel the waviness lol. My wife checked it again. Maybe a defect inside the surface?
ellen
11/28/14
If you can feel it, swap it. If you can't, up to you; these tops are made in layers and it is an aesthetic defect.
Meghan
12/22/14
Hi! I was cooking on by boyfriends glass stovetop and i boiled water for some hard boiled eggs ... I forgot all about the water and drove home and realized i forgot to put the eggs in and i left the water on. When I got there the pot was empty and the burner is pretty much white. I don't know what to do because I wiped it many times and it won't come off :((( HELP PLEASE
ellen
12/22/14
Sorry, but nobody has come up with a cure for this, as overheating stain tends to be under the glass.
Laura
12/30/14
I just bought a pack of 3 Bobby Flay red non-stick skillet pans. Can I use them on my Samsung ceramic cooktop stove?
ellen
12/30/14
If they are flat on the bottom (check using a ruler), yes.
rhoda
01/02/15
I now have a black glass top. Relearning how to cook and remembering to never leave any pan on the top--whether it has food in it or not. Thankful for this site--would like to know about what cloth to clean with--are paper towels,dry or wet ok--when i used my cotton dishtowel it left a smear---could this be from fabric softener --i am using vinegar and or windex--have found that the stove top has to be wiped immediately after cooking--cannot even leave spots fir morebthan a couple minutes
ellen
01/02/15
Paper towels are fine. Microfiber absolutely not. Cotton is usually fine, and they will dry dishes better and wipe better with no fabric softener. Mr. Eraser type sponges also do well.
Lois
01/16/15
On one of the burners of my 10 year old Kitchen Aid ceramic glass stove top, the glass has discolored to a large circle of foggy pink or light red color. I use that burner a lot, is that normal with use or a defect with the glass or burner element? Are their ceramic top stoves that don't do this?
ellen
01/16/15
Very typical on the most used burner, especially if you sometimes heat an empty pan. You can replace the glass top, but it may very well do it again.
Barb
01/18/15
Plastic thong melted on one burner. I removed it and have a very shallow pinhead size "chip" in the center of the burner. Is this still safe to use? You hardly notice it unless you bend and light hits it just right. It doesn't need "replace or repairs" for cosmetic reasons since it's hardly noticeable to the stranger's eye.
ellen
01/18/15
Safe to use. I would keep at medium high or lower, just to not encourage cracking.
Barb
01/24/15
Can anyone tell me how thick the glass is on a glass top stove. Not including it's frame, just the glass itself. Is it 4mm, 6mm, 8mm or what. General electric told me that was proprietary information and they wouldn't tell me. Nice Hey?
ellen
01/24/15
funny!
vn
03/06/15
After burnt on glass cooktop, found little dips, how to fix?
Jouce
03/28/15
Small on burner. Can I continue to use it? What to do!
ellen
03/28/15
vn, no fix I know of. The glass has pitted

Jouce, Not clear what has happened to the brner? discolor? crack? write back.

Alice
04/14/15
I have a porcelain top stove. I notice today that around one burner is a circle that is different color then black, kind of purple black, what is casing it. I use the stove 100 % to the instruction and only recommended cleaners and always clean it whine it is cold, tank you for answer, Alice
ellen
04/14/15
Heating an empty pan, even briefly, can cause discoloration. Is that a possible cause?
Marylynn
06/06/15
I have a two month old Samsung black
ceramic top stove; a spatula got nudged onto a medium-high heat burner and fused (spatula was one piece; don't know if material was heat-resistant plastic or maybe nylon(?). Called Samsung & was told to cover melter material with white vinegar for 5 to 10 minutes, then use non abrasive nylon pad, rub 5-10 minutes , wipe off excess vinegar, dry, then apply Ceramabryte (and only use this product) using nylon pad again. Repeat if necessary. I misplaced these directions, so called Samsung again.
This time, was told not to use any any cleaning product, just use razor blade after disconnecting stove. Then I found the first instructions! So which are right? And must stove be disconnected?
correct?
ellen
06/08/15
It is a good idea to disconnect the stove. Vinegar is unlikely to work on rubber or microfiber, it is pretty good on food dumps. You might try the razor blade first. Then if it is not perfectly clean, warm the burner on lowest possible heat to soften any remainder, turn off and then CAREFULLY scrape again.
rhonda
07/22/15
I will never purchase Samsung again... I did all kitchen appliances and washer/dryer... the motor went in the dryer after 11 uses.. the the black stove top is glass not Ceramic...which is impossible 2 cook on w/out scratching... let alone seeing articles on them blowing up, by cracking. The Fridge is noise and stainless steal is off color on 1 door..I agreed with Customer Serv. For 5 hrs on ph. They called it cosmetic...and they didn't even put their lazy eye on it.. done!!
Chris Tod
08/31/15
Hi, We mistakenly over-heated a pot on our 10 year old Kitchen Aid white top ceramic stove. I am trying to find a replacement ceramic top. Stove serial number is: YKESA907PP01
Part number for white is: 9759748WW
Not having any luck finding it--Kitchen Aid seems to have discontinued it. Can anyone offer any help?
Prior to this the white was in perfect condition, just using the polish after any spill or spot.
If all else fails we might consider a new stove. Does anyone now which brands offer white tops?
ellen
08/31/15
9759748WW appears available on Searspartsdirect.com

Range cooktop Part #: 9759748BL Substitution: 9759983BL
$242.39 In Stock

Susan Christina Fox
09/06/15
Okay, here's one I don't think I've seen yet, and Google provides no help. Ceramic Samsung cooktop, every time I put the kettle on the stove and turn the burner on I hear slight crunching noises, both at placement and the first portions of heating. Thinking it was dust burning on, I wipe the cooktop and the kettle bottom prior to use each time now, but I still hear it. Smooth bottom ceramic kettle, not the type with a separate metal bottom.

No harm no foul to date, it doesn't leave a mark, but like everything else with these new stoves it makes me leery. Any ideas?

ellen
09/06/15
It could be a defect in the ceramic bottom. Especially likely if regular bottom pots don't do it on the same burner,
Betty
09/07/15
I have a black spot on my GE white speckled ceramic stove top. I have no idea what caused it. It feels smooth and it's like the white specs have been removed
ellen
09/07/15
They could be- this is discussed in several notes on the ceramic top threads...
Tanya
11/30/15
Can you use the burner with a very small chip on a ceramic top stove.
ellen
11/30/15
Tanya, if the chip is in the burner area, using the burner can result in cracking the entire top. Size does not matter.
Richard
12/02/15
Hi!
I just bought a Samsung range double oven, with ceramic stovetop. The stove top has two burners attached with a "bowtie." So, I thought it would be nice to have a griddle. I went out and bought an All-Clad griddle which has measurements of 21" X 10" it overlaps my burners by more than the recommended 1 1/2 inches. The bottom of the griddle is also not flush on the ceramic stovetop, it has a well on top, which makes the griddle raise off the surface.
The question; can I use it? Will it harm my stove top in any way. The last thing I want to do is crack it. Please help, I have gotten mixed answers from many. Thank you!
ellen
12/02/15
I would not. Too many"not exactlies". If not returnable you can sell it esily on EBay.
Linda
02/27/16
Hi! I have had my Kenmore black ceramic cook top stove since 1997. I do not understand what these people are doing to their cook tops. I have used my Circulon cookware on it all of these years. I never use high heat as you are only supposed to use medium heat with the Circulon. I spray vinegar on it after it has completely cooled to clean it. I rarely use the cook top cleanser, maybe once a month. I cook every day and knock on wood-NO PROBLEMS! This is my second ceramic cook top stove in all of these years. First one was in 1986. I would never buy anything else. Ellen-you have a wonderful site to try and help these people!
ellen
02/27/16
One of the secrets of success with these tops is always cooking at medium or below. Good for you.
Mjs
03/08/16
LG Pure HT Glass cooktop purchased 7 months ago appears to have a chip in the glass around the edge of the stove do not know how this got there. Will this chip enlarge? Is it damaging to the cooktop burners. LG LRE3083ST.
ellen
03/08/16
An edge chip does not damage the cooking ability of the stove. Just remember if you go to fill it that it needs to be a heat tolerant product, such as auto engine epoxy.
Sheri
10/25/16
I see many examples of causes for cracked cooktops. Are there any instances of a cooktop cracking, and NOT being caused by negligence or misuse?
ellen
10/25/16
Yes, at least according to my readers there have been some spontaneous cracks.
Bev
11/08/16
A plastic spoon stuck on my burner and when lifted it took a small chip with it, about the size of my little funger nail. It is not deep or likely to leak. Is it safe to use that burner
ellen
11/09/16
After a while it will probably crack, but ok to use at medium or lower till then...
Lea
11/29/16
I just brought new ceramic stovetop home and cooked a pot of soup on it for supper. While cleaning the stovetop I noticed 3 small chips around one edge of the burner where the pot sat. My pots are smooth bottomed. What to do about this and is it safe to use?
ellen
11/29/16
Not good. Warranty time.
Mary E Hrbek
01/08/19
Just finished reading all of the posts and answers, thank you, all very interesting. Some of the questions were similar to my problem but not quite. I, too, left a copper bottom pot on the burner and destroyed the pot and probably the burner. Did all of the suggested remedies ie: cleaner. blade etc BUT it sounds like the semi gray ring is under the glass. I haven't used that double burner since and wonder if it is safe to do so. Will it eventually crack? I see the handwriting on the wall - a new top or new stove! The moral of this story is "be careful what you wish for, you might get it" I am so sorry that I purchased a glass top stove!!!!
ellen
01/09/19
Yes, Mary, these stoves are much more of a challenge than anyone expects. If it were me, I would continue to use the ring at medium to low heats, but only when was in the kitchen while it cooked.
Marcia Sidell
01/19/19
I've had a mid-range glass top for 7 years now. I do lots of cooking and I'm not easy on it!
I've had lots of boil overs and lots of burned on food. I use Bar Keepers Friend and elbow grease! Afterwards I use some foamy glass cleaner. Shines like new!!
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