A really good flatbottom griddle will only cost you around $20. Be good to yourself, and your stove top. Happy New Year.

REPLACEMENT RUN 300 TO 1000 OR SO DEPENDING UPON BRAND, PARTS AVAILABILITY AND WHO INSTALLS IT THE LONG THREAD HAS SOME INFO ON REPLECEMENT, ALSO

http://www.ellenskitchen.com/forum/messages/422.html

I still love mine and haven't owned anything so easy to keep clean.

Question: (altho may be related to the above) With Thanksgiving approaching, how does one go about making turkey gravy in your roaster on top of the cooktop? I have the old blue enamel roaster (which I thought I'd have to replace), but either way, the roaster is bigger than the biggest round burner. Help!!!

Yes it is irritating about the cookware issue. It is in the documentation, which most people do not read before purchasing. It is a HUGE problem and some new owners have returned the stoves during the first 30 days.

Jeff, this should be under warranty and the top should be replaced.

ww, the only way to fix this is to replace the glass top, which part is 200-300 and up depending on the brand, plus installation. In the meantime, it is potentially risky to use this burner as you may either crack the top or make a direct connection with the electrical elements, or cause a fire as it heats unevenly trying to heat the areas which cannot touch the pan. Basically the dolt owes you a cooktop.

For canning you could get a top quality electric hotplate

Yes, I miss using cast iron. And I'm currently struggling to find flat cookware that stays flat when heated (that's why I'm at this website!) I sure wish the manufacturer or the seller would get their act together and produce some cookware we can use! But it's all worth it to never see a crusty, burnt ugly burner again.

Lou, for maybe 600 you can get a fine range with good ovens and top. Life is too short. Sell it for what you can get for it and get happy.

The only thing we miss is a two burner griddle. My husband loves to cook pancakes for us and hates/distrusts non-stick coated pans. Since this range (Kenmore) came with the house, I don't have documentation and unclear about the bridge element. Is that built into the range or the pan? Is anyone aware of an uncoated griddle that will work? I can't even find an uncoated plug-in electric one to give him for Father's Day.

Candy, the grill pans we were talking about are the ones for pancakes. I don't know if these would be any better than a saute pan for your purpose.

Wolly

Mary

Gary, suggest you contact the manufacturer and start another thread- other owners won't find your question here ubder ceramic cook tops.

Griddle-The ridged side will fail on your ceramic top and may harm the range. Any griddle must be perfectly smooth, 100% contact. I would not use over 2 burners on a ceramic stove unless I had a bridge element.

However, it is costly. You might consider replacement.

The only other trick I can pass along, is to cook rice, etc where you turn down, set one burner on high to bring to a boil. Meanwhile set a pan of water on a second one and set to medium. When ready to turn down, instead move the cooking pan from the high burner to the medium. These burners cool off quite slowly, so the food may be held at a high heat for too long if you just turn it down.

Did you see my post on 10/28??

Sorry to say, no advice on this. I am afraid your guess about the cleaning fluid is correct and the damage is permanent...

I don't use or recommend Vision cranberry or amber. The white with blue flowers is safe in the oven or microwave, but not stovetop.

Also note I am still using a very old set of T-Fal and haven't had any scratch problems. A few times I thought their were scratches they turned out to be spills.

Our insurance says that we cracked it and I am trying to find some information to proove that it was something that happened as we turned the stove on.

Anyone have any clues, insights, or access to actual directions?

p.s. The pot is also burnt black on the inside bottomand won't come clean with a scrubber.

We replaced our cooktop with the GE Profile black smooth top prior to reading all the difficulties others have had. I used it for the first time last night and had a repeat of mm457's situation with the pasta water boiling over when I left the kitchen for just a very few moments. I made sure to wait until the burner was totally cooled, which is way beyond the time the light goes off which indicates it is not hot, but is still very warm, before attempting to clean the spill. I used the cerama bryte with the cleaning pad that came with the smooth top and must have been too aggressive as I was left with two slightly grayish areas. I tried another citric cleaner and later silver polish with no luck. Then I thought of Kiwi solid black shoe polish.
I rubbed just a very tiny amount of the Kiwi polish on the gray areas with a paper towel, and this brought back the sheen and black color in those areas. These were not deep scratches so will likely not work for that problem. I made sure I rubbed off all the excess polish before turning the heat back on. The grayish areas seemed to reappear after heating the burner so it may be necessary to reapply after each time the burner is used, or if I'm lucky maybe over time it will improve. To me, it's still better than looking at the spots or buying a new top!
By the way, I'm using the Calphalon Tri-Ply SS cookware and had no difficulties when browning the meat with sticking. The key may be to start out with a lower temperature and increase as needed to avoid that problem. I also heated up the burner with food in the pan instead of heating the burner before putting the pan on, or heating the pan up and then adding the meat. Best of luck!

Thanks

thank you

By the way, you could put a countertop type hot pad down to hold those hot veggies.

I would replace the thing with a gas stove if I could, but there's not a gas line, so I'm stuck with electric.

Sandy, yes, you can use it, but so sorry!

Only one element has this "defect." Wouldn't this be covered under the warranty?

But it all works and fits nicely and looks good and, most importantly, my wife is happy.

Chip, as I understand it, a diffuser is NOT good for the ceramic top. It defeats the built in circuit that keeps the burner from overheating, risking cracks instead of scratches.

Must be electric - no gas hookup. Thanks!

Thanks again Ellen!

Any way I can remove it? Will the glass top be covered under warranty, since it is less than a year old, and can be replaced?

My top still looks new. I don't use a griddle on it, but probably could. I have a large Presto electric griddle which works just fine. That might be an option for those who miss using a griddle.

Carol

I do love the stove though and having a big oven is great.

Carol, Yes hot plate for pressure cooking and canning and woking is one way around the flat top.

Sandy, you were lucky to get so many years before tye "pop". If you use the pressure cooker ofte, you may want a different type range, there is such a thing as an electiric with closed burners,

I was making a balsamic barbeque marinade and the vinegar left a lighter round stain on my stainless steel cooktop. Do you have any suggestions for cleaning this? Thanks.

I use a pressure cooker on it once in a while - why is this a problem? once the pressure cooker is heated we keep the element very low - can anyone explain why this is a problem
Anyway - I would look for alternatives - this technology has a long way to go and there are way too many issues - life has enough hassles without having to worry about your cook top

The problem with the scratches is that the top is class, and as you realize, because the risk is cracking, the scratches provide a weak place for the scratches to start.

Thanks

Thanks again

Two other things that were mentioned here, or
on the the other thread, were Cerama Bryte and Crud Cutter (both available at Home Depot). I also read that if you use a flat edge razor blade use it only on a wet surface and then clean off the residue. I'm going to try it on the "rings" that have been impossible to remove. When we bought the house in 1999 the cooktop had these black marks ringing some of the burners. I don't know what they are from, they don't appear to be cooked on spills. Other than those marks, the cooktop looks like new.

The only reason I say don't use a diffuser is that the manufacturers say don't, and if you are under warranty and it cracks with a diffuser in us, it could void your warranty. If it is out of warranty, then it is up to you, but I would not leave a pot on a diffuser on one of these tops if I were going to be out of the kitchen.

Jessica, you can replace just the glass. You can use the other burners. Do not use or put anything on the other burner- you are asking to crack the whole top.

I MISS MY OLD SEALED GAS BURNERS!!

I am not sure it is crack or scratch. I just bought the range 4 months ago. Is that in guarantee? Is that danger? I am so worrying about this problem surface. will become bigger.

I see a lot of people using smoothtops are either careless cooks, don't have the right cookware, or simply skipping the daily cleaning routine of the cooktop. Also, sugary spills or any type of high sugar foods like fudge, icing, jam, honey, etc, needs to be wiped up IMMEDIATELY to avoid damaging the glass. Once the spillover has become a hardened resin, it will be virtually impossible to remove, and will likely damage or pit the glass when you try and scrape it off. Other than that small caveat, I've had no problems. Unless you're really into making a lot of candies or confections, I wouldn't lose any sleep over it. Enjoy your new range, but treat it with it care!

I don't think it's the actual sugar that causes the problem, I think it's due to the fact that once the sugar dries, it's like a glue that bonds to the glass. Anyone's who worked with sugary deposits--glasstop or not--will tell you they are a bugger to clean off...

I'm certainly glad this negative experience was vicarious. Thanks for saving me a lot of hard-earned money.

Today I also had an email from another ceramic top mom whose son messed up her top. If you have family members who want to cook cook on these tops, and you value their appearance, you have to TEACH them how to use it and clean it.

Some cast iron pans are cast with a ring around the bottom, only about 1/8 of an inch, but enough to make them useless on these tops. They usually warp because of overheating/ cooking dry, or from dropping.

DON'T heat/ cook on the burner till you do your clean-up.

Just use it until it cracks all the way, not using any burner at/ near the crack and NOT SETTING ANY HOT DISHES OR PANS ON OR NEAR THE CRACK.

Sorry you're dissatisfied...

I've used cast-iron skillets on my Frigidaire without any issues. As long as it's flat-bottomed, no ridges or embossed designs, it shouldn't present any problem. Also, make sure the bottom is CLEAN and not gummed-up with grease or oil. Just be careful to not move the pan around much once you've set it down on the cooking zone. Let me know if this solution works for you...

Baffled

DO NOT use any burner which has any cracking across it.

Thanks-- I am really frustrated, and even the prospect of a new top (after only 4 mos) has not eased my worry about this.

You got lucky with the new top. Not all sellers will replace. Pet them well and be sure to have the extended warranty.

Joan, cast iron is fine if it is perfectly flat bottom and clean on the outside, and you remember NOT to slide it around, as the heavier weight can contribute to scratching.

Waterbath is not safe for most vegetables and some fruits, you need a pressure cooker for these. It is OK for many jams and jellies.

Thanks much--
Ken.

Yes it is important not to get any liquids down the top cracks and not to use the cracked area. Readers have continued to use the unaffected burners for a long time...

Ken.

I ordered the part on repair.com. it was only 215 plus 2nd day shipping. Is it hard to install?

Thanks:) and is soft scrub ok to use on glass top

Viola, I NEVER use diffusers on these stoves. I have seen a copper bottom revere pot fuse to a burner...

In the meantime, use this burner as little as possible and never above medium to medium high heat, to avoid cracking the top.

I totally understand the reasons professional cooks don't use them, they are not as accurate to control the heat as a gas stove, but they are as good as any electric I've used. For the average housewife who is cooking for her family they are wonderful in my book. Just use a little common sense and don't scoot a pizza stone across it.

Also, for Char & others worried about pipes freezing (especially when the power goes out): heat some bricks in the fireplace, wrap in cloth or put in buckets or pans & place near pipes. My dad suggested this when my power was out - it was how they kept their feet warm before cars had heaters!

I've learned alot from this forum and I am glad to know that I can try a razor blade if the plastic knife doesn't work.

Yes, you can use the oven while the top is out of commission.

All in all, the black glass top seems awfully fussy. On a positive note, the evenness of heat is superior to our previous range, an electric Kitchen Aid. It was a battle keeping it's stainless top spotless, and the reflectors...well, we replaced them several times. They looked ok for about a week or so. :)

The moving pans really do suggest that they are slightly warped once heated./ Check this out with a metal or metal edge ruler on the hot bottom.

For what it's worth, my Frigidaire smoothtop is going on over a year old now. Still look and performs brand new as the day it was delivered...

As far as getting the aluminum off the cooktop, the scraper, some Cerama Bryte, a lot of elbow grease and a LOT of care and patience, is the right course of action. If that doesn't work, the only solution is replacing the top. BTW, popcorn that comes in those ready-to-use aluminum poppers carry specific warnings to NOT use them on ceramic cooktops...

Dave

Thanks for your help

Like when you go to pick it up, it blows a hole in the stove.

Anyone had this problem? Do we have to buy new?

Let me know if that solves your problem, and feel free to ask me.

Good luck!

So thanks for all these posts, and a big thank you to Ellen for this site and the great job you do keeping it maintained and answering questions!

I am trying to find out the age of it also.
The model is a Chef EHC640U - Doesn't anyone know how old it would be?

Also, for Carolyn Zaha, I want to know if NOT being able to immediately turn off or quickly reduce the heat under a pressure canner--as on can do with a gas stove--poses any safety worries?? There would be no way to immediately take a full pressure canner off the element. My mother was severely burned by a pressure cooker once and I've always stayed away from getting one, but I'm tempted for canning purposes.

Bill, you have to keep these burners at medium hot or below, and for the pans that are already warped, get a hot plate- they really don't do well on the flat tops once they warp.

All of these you need to do for a pressure cooker no matter what stove you use!

Carmela, I don't know their tops, but other equipment by FP is top-notch, You should follow the guidelines for cookware, medium heat, cleaning discussed above, and let us know how it goes.

MY COMPLAINT/PROBLEM, in case anyone can help me. One of my most often-used burner circles has now got a light grayish cast to it. I don't know if it is already being worn down past the bisque coloring (doesn't look like it) but NOTHING I have tried is making any difference. At this rate this $1K burner isn't going to last more than 2 years, at least cosmetically. I haven't seen any comment on this. Has anyone else had this problem and/or does anyone have a clue what is going on and how to fix it? Thanks!
Jaye

Carole, some gas stove owner would be delighted to get that grill at a Goodwill, and yes, it is a wretched situation...

I've just spent some time going through your forums here, and I have bookmarked this website as one of my "favorites"! I will be sure to note some of the cleaning tips (vinegar - who knew?) for when I get some more marks - I've been pretty lucky in keeping my cooktop pretty decent otherwise. Thanks for the help!!

Kari, if this is a new stove it may be under warranty. He should not use the burner anymore. The top can be replaced.

Mary-Jane, just pick something that willl not melt, in case a burner gets turned on or left on under it, perhaps a big sil-pat mat. As to cookware, read through the threads, and check the archives also, this is discussed at length with many opinions. In general, smooth bottom, multiply pans that are close to the same diameter as the burner wirk best. No enamel or porcelain enamel, and nothing with raised rings on the bottom.

I will have to go out and buy new cookware I think. I also have made a rainbow stain in the middle of one of the back elements. Does anyone know how I did this and if I can remove it?

If I won't be able to use this griddle, do you know which one I can purchase that will work? I called GEappliances today and they lady didn't help me at all in deciding which one I can get. I told her the models on their website show the stoves with a griddle on top, and she didn't know what I should buy. Not much help at all. The smooth top I've ordered is PB978SPSS.

The griddle just has to be excellently flat on the bottom, no rims, rings, ridges, to work on the smooth top. Heat it slowly (medium high or lower) to get the whole thing evenly heated with no hot or cold spots.

Cam, thanks for another good reason to consider not getting a smooth top.

For me, I would convert to gas- gas stove and electric ovens= heavenly cooking.

BTW, my grandma's had a Kenmore for about 11 years, and they are very happy with theirs. She said she would get another one. Her's looks ugly on the burners, but it's because she didnt' take great care of it, and uses the wrong pans, which have stained her stovetop. She doesn't have any scratches on hers. Just an FYI. Also, my co-worker has a smooth top and she likes hers as well, and hers is an LG. I guess it depends on who you ask. :)

Has anybody successfully used a Whirley Pop on a ceramic cooktop?

Yes. you can use the burner. safely unless/until it cracks.

Just yesterday we noticed a crack. We think something may have dropped on it, but the kids aren't fessing up. Even after reading all these posts, we will replace with ceramic again. I will hopefully NEVER have to go back to drip pans and lifting the tops to clean like I did in years past. That was a pain!!!

Julia, just make sure that you scrub the bottoms of the pots as well as the insides and do not turn or slide them on the top.

Any advice or experiences would be appreciated.

However, put amana parts into a google search and check some of the after-market suppliers Sometimes they have the exact parts for older models even after the manufacturer stops shipping them.

www.appliancepartspros.com/part_details.aspx?part_id=46274

These burners are very slow to regulate. If you brown on higher heat and leave on the same burner, they can stay too hot for some time. Try this. Once the browning/cooking is done, move to a cool burner and set to lowest heat. On some tops, this solves the scorch problem.

If I can't put baking sheets and roasting pans on the top of the stove after taking them out of the oven, where the heck am I going to put them? I don't want to put hot stuff on my counter at any time if I don't have to.

A silpat sheet or a couple of the new waffle type silicon hot pads on the counter will protect it from the hot pan.

Thanks so much for all the information.

Susan, I don't know if it will damage the top. It would not hurt the burner underneath. Off is probably wiser.

#2 Having said that, most of these comments are excessively paranoid and thousands of people are doing what you say not to do every day with no problem.

You have to turn these off as soon as they are empty...

Karen, some of the potholder is still there. Heat the burner to the very lowest possible heat, then use the razor blade again. Otherwise, every time you use the burner, some of that gunk will get transferred to the bottom of whatever pot you are using.
You could also try the Easyoff oven cleaner that some of the readers recommend.
When it is all off, it will be smooth.

Mekale,
yes the element can be replaced. The canner has to be no more than 1 inch bigger than the element (equal would be better) and the heat kept at medium high or lower.

I had few small white/gray dots spread out on two burners and the largest burner was REALLY bad with at least 6 cm wide of gray/ white stubborn spot that is not like grease so you can't scratch but also is rough and not like the smooth ceramic surface.
First, let me tell you what I use normally to clean hard grease, I never used the scratch tool coz if u not using it right it might scratch your surface, I used Jif Power cream for kitchen, I spray throughly then leave few minutes and use a sponge to wipe well then I remove with damp cloth. If any resedues remain I use baking soda which I think you all know by now how to use.
Now for the white/gray spots: By chance I found Dr Beckmann Rescue its a UK product and a white creamy liquid. after the normal cleaning, I spread Rescue over the problem areas waited for 10 min and wipped out as per the instruction, I found that the very small ones has gone but the stubborn one didn't go, so I repeated it and left for 30 min. Again plenty had gone but not all and I got excited coz I felt this might work, so , I put generous amount and left overnight about 8.5. hours and in the morning I damped a spongs and started to wipe hard on the white spots.I couldn't believe my eyes!! all the residues was gone and I had a very beautiful black shining ceramic again. But, as for the huge very big burner, it did not completely go but at least was better by 90% the 6 cm is now 2 cm and I am repeating the process with it until it is all gone.
Hope I help you with this info cause it really worked just try to find Rescue and wow it really rescued me after I was trying the shoe paint to cover the ugly spots!!Forgot to tell you that it also work with scratches.

I was wondering if you knew the differences in the causes between a crack in a ceramic cooktop verses a "shatter". We can't seem to find anything online about whether dropping something would cause it to shatter or just crack, or even whether heat would do either of these things.

Sara, yes, they do occasionally crack under normal use, as well as if something is dropped. The glass can be replaced (cheaper than replacing the whole top)

The round burner covers also help protect the other burners from spatter when one is in use..

This is fused and probably can't be removed, foil and plastic are the deadly enemies of these tops. A reader had success by turning the burner to the lowest possible heat and after warming the stuck on material, VERY CAREFULLY scraping with a new razor blade, taking great care not to dig or gouge.

Thanks for any help

It pays to do your research BEFOFRE buying anything that is going to be permanent and used on a long-term basis, especially in the use and care departments. I am so thankful for the Internet!

I can't imagine how anyone would prefer this type of stove over a regular electrical element. It's horrible. If I purchased this thing, I would return it immediately. Do people really prefer "looks" over "being able to boil a pot of water"?

Carole, good luck. If all else fails, try EBay.

Rhea, turn the burner on to the lowest possible setting and warm the stuff up before you carefully scrape. There is no filler that will work, so you want to not damage the top.

But what disappoints me a bit is the limitation of size pan bases. Our larger element is 23cm diameter but we had some pan that were around 28cm. The limitation of pan size has been noticable when putting 4 steaks in pan and are very squished in.
Trying to find a pan with say 23-24cm base but also to spread out larger for say 4 steaks is not so easy.

Several handy people have changed the glass themselves. You have to get the right top, turn off the power, etc.

The 'hot plate' you mention to try - what is that? Maybe you guys call it 'hot plate' and we in aussie call it something else which will then make sense :)
Electric fry pan maybe?

I have been using baking soda and a damp dish cloth to successfully remove stains on my glass top burners but lately - in the third year of owning the stove - the surface where I clean the most has lost it's gloss, become less smooth and lighter than the surrounding surface, and is circled by a darker stainlike area.

NO, do not apply that stuff to your stovetop!!!

I'm facing a major dilemma about what to replace it with because I hate the maintenance of the glass cooktop but I'm leaning toward induction. There is some confusion about induction cooktops and regular glass cooktops. With induction cooktops people report very successfully cooking with thin silpat pads (or even parchment paper) under their pans to protect their cooktop which cannot be done with a regular glass cooktop. I am still doing research but thinking that this would be HUGE labor saver because it would keep the cooktop clean and eliminate the worry about scratching it with my cast iron pots.

There are NO "resin" cooktops available anywhere in the world(it would melt). To the best of my knowledge, only TWO manufacturers that I'm aware of currently make most genuine Glass-Ceramic cooktops: One is CERAN(a division on Schott glass)and the other is EuroKera(based in France. Unless the tops are now being outsourced(which makes me wonder given all the problems people are reporting), they are all designed and manufactured in Europe.

HAS ANYONE EVER CONSIDERED A CLASS-ACTION LAWSUIT AGAINST THESE MANUFACTURERS WHO OBVIOUSLY KNOW THEY ARE PRODUCING A SUB-PAR PRODUCT?

Melanie, most manufacturers (and I) do NOT recommend canning on these tops. They are not good for canning- the way the heat cycles does not maintain pressure and temp well- and most canners are too big for the burners. Just yesterday a reader posted on another ceramic top thread that she caused permanent cloudy rings on her top by canning.

Thanks for all the info here!

Ken, good job, sounds like it works for you. Yes, vinegar is a good shiner-

I purchased a new home a little over a year ago and it came with a GE glass cooktop stove. I typically use the "power boil" burner, the dual burner that has two size options. The other morning, it took forever to get my mild to boil for oatmeal. i removed the pan and the inner "burner" was not even hot. The outer burner still works but not the center part...which kinda makes the whole burner useless. Can you purchase replacement elements for glass cooktops and if so, any rough idea of a cost? I can't figure out why the burner just quit working. I am single so its not like someone did something and never fessed up to it. Of course, it would happen just after the warranty expired. Any thoughts?
Thanks a bunch!
Kelly

Thanks all!

Now we are thinking about a blue set of T-fal and are wondering if these would be okay for simple general home use as we don't cook anyhing heavy-duty. Would these be a good choice, has anybody else used them? THey aren't too heavy and are teflon like we need (and blue!), but we need to be sure and welcome input and experience from you others, please.

Amy, there is no filler, and you have experienced the horrible sugar effect that permanently scars many of these tops.

I would not use this, as the burner uses reflected heat to help moderate its control, and thye clay won't do that.

Best to all!

I tried Cerama Bryte on my previous glass top but didn't do as good as of job as the Scotch Brite Cook Top Cleaner. I have no problems at all and it has always removed any stains or burned on messes. So, I will be sticking with the Scotch Brite for the new cook top as well.

Plus, I will NEVER own another ceramic top stove if given the option.

Linda, the oldest ones that lasted appear to have had a better, sturdier top. Glad it worked for you.

For me, it has been a kinda life lesson. Just as we should do with people, this range has to be approached with care and respect. What is in store for the future? Will it crack, discolour, or what-not? I have no idea. All I know is that right now, I have a big pot of pasta sauce on the "simmer" setting and life is good:)

Snipat, yes, but it has to be the right size, and remember NOT to slide and that you can't turn the heat down quickly.

This is not a simple warranty problem. You need to write and call back and talk with at least a vice president (two or three steps up from the person who answers the phone). They have liability for safety that is greater than just warranty issues...

And after having gas cooktops, this is so easy to clean and water comes to a boil much faster.

the glass can be replaced, but not repaired.

Another problem area on the newer touch panel appliances, is flex cracking around the plastic touch "buttons". The stove touch panel would be an additional $290.

Jill, these seem to be full of bad design and bad materials, they are just so seductive in appearance...

I do not know the precise composition and the rated wear resistance of the cooktops of other manufacturers, but I can personally attest to the scratch resistance, the stain resistance and the durability of the black Schott Ceramic cooktop. I have exercised reasonable care of the cooktop and at the end of its life cycle would buy an identical new one.

Anyway, I saw on this forum the suggestion to use a razor blade. I thought I had just black-coloured rings around the burners, I thought there was nothing actually there, but I was wrong. And I would never have used a razor blade on this surface -- I was terrified to try it because I thought I would totally ruin it. But this is a fairly new stove and our house is for sale, so I want it to look great. Bah! Hours of work and it still looked like crap. And I have a two year old, so I don't usually have razor blades hanging around, but I broke down and bought a box today. I started scraping and no improvement whatsoever. Then I started to really scrape HARD. REALLY HARD. VOILA! Suddenly it started to come off in rolls. This is the thinnest layer of what looks like obsidian or almost glass-like rock itself. Holy man. I am amazed it finally came off. This was a lot of work, but now I have such incredible razor blade skills I am thinking of hiring myself out to local cocaine dealers. Downside is that now I am afraid to use my stove and I love to cook. Bloody awful cooktop! Bah!

Steve, poor quality of the glass, too large pans, empty pans being heated, age, getting something dropped on it. Sometimes, it just pops for no obvious reason.

www.geappliances.com/service_and_support/contact/

It can be disastrous to let a pot boil dry.

I would never do this humidifying trick with a ceramic top stove. A cold mist humidifier is MUCH cheaper than replacing the top.

Sincere,
david packer {MD}
david packer Ventures
47Z Sandased Drive,
Belize City, Belize Central America.
Telephone Number: +13092705992
davidpacker77@gmail.com

www.eminenceclockandgift.co.in

email at customerservice@subzero.com or call 800-222-7820.

Also, How do I prevent scratching the surface.

An electric kettle s a very wise and energy conscious choice with a glass top stove.